Contact Us

 

Our online supporting time from 8:30 a.m to 5:30 p.m EST 6 days a week.We respond to emails 7 days a week, 24 hours a day.If you have any problems, please feel free to contact us. We will provide the best service for you.

E-mail:

[email protected]

Email---One-to-one communication would benefit a quicker answer for emails you sent.You can send an email to [email protected] regarding what you need, which will be replied within 12 hours, 48 hours on weekends.

 

Phone call: +86-023-68438829

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)
If the phone can not be connected for the moment?

 

Factory and Customer Service Department:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China


You can order online 24 hours a day. Also, it's open to customers all over the world, as long as DHL, EMS, USPS or FedEx can reach you. So wherever you are, you are welcomed to shop here at any time.

NOTE: Once you ship returned goods, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

Send your message to this supplier

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07/01/2020

Hi,
How long does it take to ship item to belgium

    Sjamil Chamzatov

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

06/24/2020

Hi
I ordered UV sterilising light via your websites this morning. I would like to cancel my order sorry

Thank you
Leanne Howells

    Leanne Howells

Administrator : Dear Leanne Howells,

Really sorry for the late reply because of our Dragon Boat Festival.
I have sent an email to you, please check it.
Thanks.

06/19/2020

Do your uv light boxes come with uk compatible plugs ?

    Richard waterer

Administrator : Dear Customer,

Thanks for your reply.
You can use them in UK, please do not worry about that.
Thanks.

06/18/2020

Order number 2020060627786816
I am still waiting on my order that I should of had already. Can someone get back to me to tell me what’s going on

Many thanks

    Mark forde

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

06/17/2020

Hello
Is your equipment compatible to UK power supply?
What plug

    John

Administrator : Dear Customer,

Thanks for your reply.
Yes, you can use it.
Thanks.